Appendix (continued)
11. How effective are your current fraud prevention measures in mitigating these risks? Please rate the effectiveness of your prevention measures for each. If you are not currently using a measure, please select Not Applicable.
12. What are your top 3 priorities for enhancing digital customer engagement in 2025? Please select three.
13. To what extent do you agree with the following statements? (Please rate on a scale of 1-5, with 1 being strongly disagree, and 5 being strongly agree).
14. What is your greatest forward-looking cybersecurity concern? Please select one.
15. For each statement, mark whether you agree or disagree. (Please rate on a scale of 1-5, with 1 strongly disagree and 5 being strongly agree).
16. What tools and resources does your institution use to ensure cybersecurity compliance? Please select all that apply.
17. Please rate your level of concern for the following regulatory issues (1-5, with 1 being least concerned and 5 being the most concerned)?
